Returns & Exchanges

We want you to be completely satisfied with your Herring Shoes purchase, which is why we offer a straightforward return process within 30 days of delivery. All items must be returned in their original, unworn condition with all packaging intact to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Pack the Items

Carefully place the shoes in their original box and protective dust bags, then secure them inside a sturdy outer shipping carton to prevent damage during transit.

3

Affix Shipping Label

Download and print your pre-paid courier label from the portal, or follow the instructions for your local carrier, and attach it clearly to the outside of the package.

4

Drop Off and Track

Hand your package to the designated courier or drop it at an authorized collection point, keeping your receipt for tracking until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing